Privacy Policy
At Paperkem, we are committed to safeguarding the privacy and security of your personal information in accordance with ISO 9001 standards and the South African Protection of Personal Information Act (POPIA). This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with us through our website, products, services, and communications.
Collection and Use of Personal Information:
We may collect personal information such as your name, email address, phone number, and company details when you voluntarily provide it to us for purposes including inquiries, orders, registrations, and subscriptions. We use this information to communicate with you, process your requests, provide you with products and services, and improve our offerings to better meet your needs.
Disclosure and Sharing of Personal Information:
We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, subject to strict confidentiality agreements. We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with notice and obtain your consent, or as required by law.
Data Security:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We regularly review our security practices to ensure the integrity and confidentiality of your data are maintained.
Cookie Usage Policy:
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website usage and improve functionality. You have the option to accept or decline cookies through your browser settings. Please note that declining cookies may limit certain features of our website.
Your Rights:
You have the right to request access to, correction of, or deletion of your personal information held by us. You may also request restriction of processing, object to processing, and the right to data portability. We will respond to your requests in accordance with applicable laws and regulations.
Retention Period:
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Changes to this Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. We encourage you to review this page periodically for any changes. Your continued use of our website and services after any modifications indicate your acceptance of the updated Privacy Policy.
Contact Us:
If you have any questions, concerns, or complaints regarding our Privacy Policy or the handling of your personal information, please contact us at info@paperkem.co.za | Tel: 031 713 3200
Effective Date: 16 February 2024
Additional Policies and Downloads:
For additional policies and downloadable documents, please visit our “Policies & Downloads” page.